01 / QFIX
Voice flows
Run inbound and outbound calls with natural turn-taking, context memory, routing, and multi-language support.
Qfix Connect & Screen
On the phone.On the screen.On the job.
Two products for your customer operations. From a natural conversation to the right next step.
Qfix ConnectCustomer operations by phone
Answers the call. Moves work forward. Follows through.
Dramatization · Türkçe
Qfix ScreenTürkiye pilotTechnical support on screen
Sees the screen. Guides by voice. Helps you move forward.
Explore the exampleOur customers
Protel
NarPOS
KobiITS
İstanbul Görüntüleme
POSCube
İkon Menkul
Viacar
Experience Qfix at work.
Listen to a conversation. Try a support step for yourself.
01 / Qfix Connect
It starts with a conversation. It continues with the work.
Answering, technical support, human handoff and follow-up. Explore the operation behind a conversation.
Watch the 36-second product film
Qfix ConnectDramatizationListen to a conversation30-second excerpt
Technical support
One issue. A natural conversation.
A technical support need, clarifying questions and a next step.
Ready to listenTürkçe
00:00 / 01:11
Scenario text+
Dialogue prepared for this recording. Not a timed transcript.
Scenario text ↓Audio examples are scenario dramatizations, not real customer calls or live product performance.
Explore the product02 / Qfix Screen · Türkiye pilot
When words aren’t enough, see it together.
Voice guidance on a shared screen. Specialist support when needed; permission-based screen actions in beta.
Explore the productSample shared screen
01
Try this step nowOpen network
Settings
Wi-Fi
Disconnected- 01Open network
- 02Reconnect
- 03See the result
Screen is in pilot with existing customers in Türkiye. Clicking and typing on screen are beta features.
Qfix Connect
QFIX IN ACTIONFrom a conversation
to the next step.
A workflow that listens, understands and acts. Follow a service request from start to follow-up.
00:0000:36
Service appointment follow-upUnderstand the need
See the need in the conversation.
Read the sample conversation. See how the request becomes a record and a next step.
ConversationDeniz · INBOUND CALL
Qfix assistantHello, I’m the Qfix AI assistant. How can I help you?
DCustomerI’d like to check the status of my service appointment today.
Qfix assistantI found your open service record. I’m sending your update request to the team.
DCustomerThank you. I would appreciate an update.
Qfix assistantI’ve added our conversation to your record and created a follow-up request.
Created record
SR–2048
Service appointment follow-up
- Record
- SR–2048
- Subject
- Service appointment
- Assigned team
- Service operations
NEXT ACTION
Request an update from the service team
Illustrative scenario and sample data. Not a real customer call.DEMO–021 → SR–2048
Qfix support operations
Behind every request. Qfix at every step.
From the incoming call to the support record, human handoff and follow-up. Qfix brings the steps of your customer operation together.
- Telephone requests handledAcross Qfix support workflows · as of 30 September 2026
- ≈90,000
- Inbound calls
- Outbound calls
- Service follow-up
Source: Qfix operational declaration, 30 September 2026. Aggregate telephone request volume; not a resolution or success rate.
Plan your call workflowTechnical capabilities
Built for real call operations, not scripted demos.
Working hours, customer context, call records, integrations, follow-up channels, and agent behavior remain configurable before and after launch.
02 / QFIX
Context layer
Use working-hour rules, CRM data, ticket fields, customer history, and custom terms inside the conversation.
03 / QFIX
Conversation intelligence
Turn every call into a record your team can inspect, search, measure, and act on.
04 / QFIX
Operations control
Connect Qfix to your stack, open or update work items, notify teams, and configure each agent for the business process.
Every call enters as a conversation and leaves as a tracked business outcome.
Qfix in your operation
Meet the request. Move the work forward.
A need explained on the phone. A problem made clear on screen. Explore how each product fits into your team's workflow.
01 / 04 Qfix Connect
The first contact. A natural conversation.
Qfix answers on your existing phone line, listens to the customer's need and moves the conversation forward with relevant questions.
For your team
An initial understanding of the request takes shape before handoff.
Illustrative workflow · No real action is performed
Explore the productHuman control
AI does the work. Your team keeps control.
Qfix follows the rules of your operation and transfers the cases that require judgement, empathy or authority with the full conversation context attached.
Qfix Connect
Let’s talkThe call ends. The follow-up continues.
Was the issue resolved? Qfix calls after service, confirms with the customer, then closes or reopens the record.
Dramatization
Confirm
Ask the customer and continue with the right status.
Qfix ConnectAwaiting customer confirmation
Qfix Connect
INSIDE THE PRODUCTOne call.
Three perspectives.
From conversation to intent, from intent to operations. Explore three views of the same call.
00:0000:36
AnalysisCall summary
Service appointment follow-up
Deniz wants to know the status of today’s service appointment. The call was linked to the open record and an update request was added.
Service appointmentStatus updateFollow-up request
Created record
SR–2048
Service appointment follow-up
- Record
- SR–2048
- Subject
- Service appointment
- Assigned team
- Service operations
NEXT ACTION
Request an update from the service team
Illustrative scenario and sample data. Not a real customer call.DEMO–021
Connections and integrations
Connect Qfix to the tools behind your operation.
Connect Qfix to your existing phone infrastructure, then map the CRM, support and workflow connectors your operation needs.
Phone access starts from the number you already use. Other system connections are prioritized around the pilot workflow.
- Salesforce
- HubSpot
- Zoho
- Odoo
- SAP
- ERPNext
- Zendesk
- Intercom
- Jira
- Help Scout
- Chatwoot
- LiveChat
- Twilio
- Aircall
- Asterisk
- Vonage
- Cisco
- Webex
- Zapier
- Make
- Slack
- WhatsApp
- n8n
- Telegram
Logos identify third-party products shown as future connector candidates. They do not indicate a live integration, partnership, endorsement, certification or committed release date. Roadmap priorities may change; availability and scope are confirmed separately for each pilot.
Phone infrastructure
Keep your numbers. Add Qfix.
Connect Qfix to your existing numbers on Netgsm, Verimor, AloTech, Hipcall, and other cloud or on-premises PBX systems that provide standard SIP access.
5 min
With SIP access and routing details ready, the first connection can be set up in about five minutes.
Netgsm
Verimor- AloTech
Hipcall- SIP / PBX ready
Your operation. Your starting point.
Where should your first workflow begin?
Choose a need. See how Qfix could start with your team.
Connections and final scope are defined in the first conversation.
Let’s plan this starting point
Your selections carry over to the contact form.
Your starting draftTurkish
For this needQfix Connect
Service completed. But is the issue resolved?
First workflow
- 01Call the customer
- 02Confirm the outcome
- 03Close / reopen the record
- What we’ll connect together
- Phone line, service records eligible for follow-up and calling rules.We review record fields and access in your support system together.
- What to review in the pilot
- Records with customer confirmation and requests that need reopening.
Support / service systemQfix Connect
Want to discuss it with your team first?Explore the guides
Starting plan updated: Qfix Connect. Service follow-up. Turkish. Support / service system.
Qfix Connect & Screen
Where should we start in your operation?
Choose the product you’re interested in. Let’s define the right workflow together.
- 01
Map
Choose the call, owner and expected outcome.
- 02
Connect
Define context, integrations and handoff rules.
- 03
Measure
Launch a controlled pilot and review the result.