Voice agent runtime
Inbound and outbound calls run with natural turn-taking, context memory, and multi-language support.
- Real-time customer conversations
- Inbound and outbound flow control
- Brand vocabulary and scenario rules
Platform
One AI voice operations layer for customer calls.
Qfix connects phone conversations to the operational systems behind the business: CRM, ticketing, messaging, scheduling, reporting, and human handoff.
Operations layer
Every call can create work, update records, route urgency, and trigger follow-up actions.
- CRM and ticket updates
- Callback and follow-up rules
- Human handoff when needed
Conversation intelligence
Calls become searchable, measurable records instead of unstructured phone traffic.
- Transcript and summary
- Intent, sentiment, urgency, result
- Red flags and custom analysis fields
Frequently asked questions
Can Qfix start with a single call workflow?
Yes. A pilot can begin with one defined inbound or outbound workflow, its system actions, and its human handoff rules before expanding to other call types.
Can Qfix use our existing operational systems?
Yes. Qfix is designed to connect to existing CRM, ticketing, scheduling, messaging, and custom API workflows rather than replace the full operating stack.