When words aren’t enough, see it together.
Voice guidance on a shared screen. Specialist support when needed; permission-based screen actions in beta.
Explore the exampleTürkiye pilotWhen words aren’t enough, see it together.
Voice guidance on a shared screen. Specialist support when needed; permission-based screen actions in beta.
Wi-Fi
DisconnectedScreen is in pilot with existing customers in Türkiye. Clicking and typing on screen are beta features.
Built into real operations.
Qfix Connect works with your existing phone line and a defined support workflow.
product lines
17 product lines. One approach to follow-up.
Product-specific support flows and post-service confirmation at Protel. An operation that keeps responsibility after the call.
Alongside your systems.
Your phone line, Qfix and your existing work system. CRM and support-record connections are validated during setup.
IntegrationsFour questions, answered.
Does it work with my existing phone line?+
Connect attaches to your existing phone line. Telephony, routing and target business-system connections are validated during setup.
When does a person take over?+
Requests outside the agreed scope, or rules you define, trigger a human handoff. Specialist support is a separate Screen mode.
Which languages can I explore?+
Listen to Turkish, French and Darija dramatizations here. Connect supports Turkish and French; Darija requires scenario-specific language acceptance.
How do I start with Connect or Screen?+
For Connect, we review a call workflow together. Screen is a pilot for existing customers in Türkiye; screen actions are in beta.
Where should we start in your operation?
Choose the product you’re interested in. Let’s define the right workflow together.